![]() This helps to curb heavy load on the email server when multiple events are occurring. Interval: This field allows the user to define, in minutes, how often emails can be sent by the system.Health Enable: This checkbox allows the user to enable the function that causes the system to send out a test email to ensure if the connection is OK or not.Interval: This field allows the user to define, in seconds, how many events can be triggered concurrently. For more information on the other related options in this menu, refer to the information provided below. For example, if you are using Gmail, you can select TLS if you are using port 587. Select which encryption type is applicable for your SMTP Server from the dropdown menu. If you are sending attachments, such as snapshots, make sure to leave the checkbox for Attachment as enabled. In the Subject line, you can leave the subject as default or you can change the subject line to whatever you would like it to say. This will be the email address the alerts are being sent from. Enter the sender's email address into the Sender field. Next, enter the receiver's email address into the Receiver field, this will be the email address that the alerts will be emailed. As a general rule of thumb, a lways verify if your Email Address and password were entered correctly before proceeding. Enter the password for that email address into the Password field. Once this information has been filled out, enter the email address being used into the Username field. Popular Email Servers, Ports, and Encryption SMTP Server For more information on which email SMTP servers, port numbers, and encryption types to use, refer to the provided table below. Then, enter the port number for your SMTP server in the Port field. Type in the SMTP server for your email service provider in the SMTP Server field. Make sure to click on the Enable checkbox to enable email alerts to be sent. In the network menu, click on the Email tab. If you have direct access to your DVR and would like to set up email alerts, log into your device, and in the Settings menu click on Network. To set up email alerts using your DVR, please refer to the information provided below. Feel free to set any mailbox as the Sender Address as it is the Recipient Address that the emails are actually sent to.Setting up email alerts for your DVR will allow you to receive motion detection alerts straight to your email address. If the problem persists after going through the steps above, you may set other mailbox as Sender Address and see whether you can pass the e-mail test or contact our support team for additional help. If yes, please check whether the amount of the email you received reaches the limitation. Solution: Please check if there is the maximum amount email settings in your email account. Otherwise, you need to check your network connection.Ĭause 5. If it displays NTP setting succeed, then your device is successfully connected to the Internet. Go to Reolink Client -> Device Settings -> Network Advance -> NTP and click Synchronize. ![]() Follow the steps below to check whether your Reolink device is properly connected to the Internet. See example of how to How to Generate an App Password in Gmail Account. Solution: Go to your email account settings to enable less secure apps to access the account. Your email service has disabled access to third-party software. However, if you set other mailbox, such as Hotmail, Yahoo mail, as Sender Address, you will need to input the corresponding SMTP server & SMTP port for the e-mail test.Ĭause 3. If you set Gmail as the Sender Address, you may leave the default SMTP Server () and default Port (465 when SSL or TLS is enabled and 25 when SSL or TLS is disabled) unchanged. The SMTP Server and Port may vary depending on the mailbox that you are using. Note: Please make sure that the SMTP server has been enabled for your email account. Then you may click on E-mail Test to see if it works. Solution: Google the SMTP Server & SMTP port of your email service and input the correct info. If the recipient address is wrong, it will cause the "invalid receiver" error.įor some email accounts, it will require the authorization code for login rather than email password. Solution: Double-check your address and password to make sure that they are correct. If you didn't receive the email, please refer to the following steps to troubleshoot the problem. Note: On Reolink App, you will receive a reminder email if you fill in the correct information and set the email successfully.
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