![]() Multi payments are not available on all Thane products. Multi payment options vary depending on the product purchased and are offered during the final checkout process. Your purchase can be divided into equal payments that are spread out over a predetermined period of time with the shipping, handling and tax added to the first of these payments. Multi Payments – Thane offers multiple payment options for each of our products. Priority Processing places your order in queue before all existing standard processing orders for the same products. Priority Processing – Priority Processing will ensure that your product is shipped first based upon available inventory. If you are not thrilled with the results, you have 30 days from the day you receive the product to ship it back for a full refund of the purchase price less shipping and handling charges. If you have not provided an email address, we ask that you kindly update your account to include it, Please visit to register. If you have provided your email address, you will be notified of delivery as we will provide you with the tracking number, once your order has shipped. In light of Covid-19, we are also experiencing shipping delays with all carriers. If you have not yet registered, please visit: to create your account. To further serve you better, you may log in to our self-serve portal where answers to frequently asked questions regarding your order can be found. When communicating to us via email, please be sure to include as much information as possible so that we can answer you as quickly as possible. We ask for your patience and understanding in our delay. Due to the recent events surrounding Covid-19, we are experiencing a higher than normal email volume. In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product.Your question is important to us. Office Products and Wireless Returns Policy New electronic items fulfilled by Amazon AU can be returned for change of mind, for a replacement or a full refund of the purchase cost of the item within 30 days of receipt of delivery.For information about returning faulty electronics please see Returning Faulty Items. Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.Ĭamera, Electronics and PC Returns Policy Please see About Marketplace Returns & Refunds for details on Seller returns policies. To return faulty items see our Returning Faulty Items policy.įor items ordered on from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. ![]() ![]() In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. ![]() You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
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